Contact The Fanatic

Thank you for choosing to listen to 97.5 The Fanatic online! This station is utilizing Triton Digital, an international streaming service company to broadcast its signal to the Internet. During the broadcast, you may notice periods of intermittent interruptions, or silence, which is normal. These periods of silence are covering local on-air commercials, which we are not allowed to broadcast over the internet. Please be assured that you have not lost the stream, as the broadcast should resume after the commercial set is over (commercial sets vary from two to five minutes long).

This new and improved streaming media service supports PC, MAC and Linux users! To ensure that that you are able to fully enjoy this steam, please make sure that your computer has the latest free and computer safe Flash Player.

View latest Version | Test Flash Player Version

If you do not have the latest Flash Player please click on the following link that will redirect you to the Adobe download center:

http://get.adobe.com/flashplayer/

Common issues not allowing you to access the stream:

Pop-Up Blocker

If you are unable to launch this station's media player after clicking on the listen link, and you receive the following error displayed below, please mouse over the error message and select "Always Allow Pop-ups from This Site". As a shortcut, you may also hold down your CTRL key and click on the listen link to launch the player.

Internet Explorer

The problem could lie in the Internet Explorer configurations. There are a few steps to rectify the situation.

First please make sure that you have the latest version of Internet Explorer, you can find it here: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

Secondly, open Internet Explorer click on "Tools" and select "Internet Options" in the drop down menu. A window will open, select the "Advanced" tab. At the bottom you will see "Reset Internet Explorer Settings", click on "Reset...". Be aware that by doing this all your cookies, temporary files and add-ons will be deleted and/or disabled. Close Internet Explorer.

Reopen Internet Explorer, you should be redirected to a welcome page. Do NOT turn on automatic Phishing Filter, this is critical, if you do turn it on you need to go back to step 1. Please note that you can be asked if you want to turn on the automatic Phishing Filter at any time during your browsing experience, do NOT turn it on.

Make sure that you have the latest version of Flash Player, you can get it here: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

Last, try to listen to the station you were trying to listen to and let us know if your problem is fixed.

Flash Player Not Installed Error

If you have Flash installed, but you keep receiving a message from the player that you do not, please try another browser. Trying to connect to the stream through another browser will see if it's not just a problem with your current browser's configurations.

Firefox: http://www.mozilla.com/en-US/firefox/

Virus Protection Software, Parental Control or Firewall

If you cannot hear the stream, or other streams using Adobe Flash Player, please turn off your virus protection software, and try to reconnect. If you are able to connect after turning off your virus protection, you may need to disable your pop up blocker or add the web page's URL to your trusted sites section. Please consult your virus program's help files for these configurations.

If your system is behind a firewall (typical at an office network), please contact your network administrator to open up your firewall to allow your system to access this stream via port 80 or verify that they allow streaming media to be played over the network.

If you have configured some parental controls, please temporarily disable and see if you can connect to the stream. If successful, you may need to alter to your settings in order to listen to the stream.

Refresh the Player

You may also refresh the player by hitting either the F5 button, or the Control and R buttons together.

If you are still experiencing problems:

If you are still having problems accessing this stream, please email webmaster@975thefanatic.com to assist you with any troubleshooting issues you might have to ensure that you are able to fully enjoy this station online!

Droid App FAQs

The all-new 97.5 the Fanatic V3 Android App is now available for download. You can install it now on most Android devices and take the Fanatic with your whereever you go.

To install, open the Android Market Application in the Applications menu. Search for "97.5 the Fanatic" and you'll see a result appear -- click for details and click again to install.

The 97.5 the Fanatic App will then appear in your Applications menu.

Your handset must be running at least Android OS 2.1 in order to install and run the app successfully. Older Android phones running anything lower than OS 3.0, most notably OS 2.2 and OS 2.3.3, have problems displaying on-demand and live video feeds. Developers are currently working to fix this issue, but please note this issue. Please be sure to check for new Android OS updates for your handset.

Get the Android App

iPhone App FAQs

iPhone users can head to the iTunes App Store to download the free 97.5 the Fanatic app for listening to our live stream and podcasts - on the go! If you've got iTunes installed, click here to get it.

iPhone users need to be using at least the 2.2 version of firmware in order to download podcasts “over-the-air” directly onto their iPhone, without the aid of plugging it into their laptop or desktop. Firmware updates are free and can be had by clicking on the “Update” button in iTunes while the iPhone is plugged in. Click here to make sure your firmware is up to date.

Get the iPhone App

Blackberry App FAQs

The 97.5 The Fanatic Blackberry App is now live! You can download it and stream The Fanatic on the following devices:

  • BlackBerry Pearl Flip 8220
  • BlackBerry Pearl Flip 8230
  • BlackBerry Curve 8300
  • BlackBerry Curve 8310
  • BlackBerry Curve 8330
  • BlackBerry Curve 8350i
  • BlackBerry Curve 8520
  • BlackBerry Curve 8900
  • BlackBerry Bold 9000
  • BlackBerry Storm 9500
  • BlackBerry Storm 9530

Please make sure that you are using one of the above listed models. Also, our applications require at least operating system (OS) 4.5.0. You can check which OS version you have by going to Settings > Options > About on your Blackberry device. Please note that we do not support OS 5.0 because it is still a new, emerging operating system.

Next, please make sure that you are downloading these applications with the official Blackberry App World application. You can download it on your device by navigating to this address and clicking “Download Blackberry App World”: www.blackberry.com/appworld

Once you download this application, please use it to search for and download the app(s) you are looking for.

If you are still unable to download our application, please ensure with your cell phone carrier that you have a data plan that allows App World access. Surprisingly, there are instances where users’ phones have not been properly configured by their carrier to allow them to use App World. Our applications can currently be downloaded by users from all carriers in all countries, so your carrier should not restrict you from downloading our applications. We have also seen instances where we have needed to delete and reinstall the App World application due to a bug caused by the App World software itself.

These are the issues that I have seen appear most often. The main things to double check are:

  1. Making sure you have a supported device, and
  2. Making sure you have an operating system between 4.5.0 and 4.7.1
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